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Sub-Admin cannot view Official's schedule at other sites

I have a newly-created Sub-Admin who can only see official assignments at the sites he is scoped for.  All other Sub-Admins can view the official's entire schedule within our association, regardless of site.  I've compared hos scope and permissions to other known-good sub-admins and they appear identical, but he cannot see the full schedule still.  What am I missing?  Thanks!  

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