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Sites & Sub-Sites (Subscribing, Creating, Editing, & Removing)

In previous versions of ArbiterSports, administrators could create and manage unique sites in their own accounts, but this often resulted in double-booked games, or incorrect addresses provided to the officials. To improve the scheduling experience for our customers, ArbiterSports has compiled a central database of known schools, parks, sports complexes, and other sites, which are shared among all administrators who use this software. By subscribing to these sites, you can avoid common problems such as double-booking events when you schedule your assignments. 

 

Sites, Sub-Sites, and Satellite Sites

Before we cover how to subscribe to sites, it’s important to clarify the difference between a site, sub-site, and a satellite site, as well as the role each plays in your assigning.

A Site is the physical location or building that is hosting the sporting event.  Common types of sites are schools, public parks, sports clubs, or recreation centers.  The information connected to a site includes the name of the location, the physical address, and phone number for the site.

A sub-site is the gym, field, diamond, or other designated area of competition where the sport will take place.  By distinguishing between a site and its sub-site, you can schedule multiple games at one site, without having to duplicate addresses in the system.  A good way to think about the difference is that a high school counts as the site, but the gym, auditorium, and softball diamond all count as sub-sites.

A Satellite is any site that is separate from a school location.  For example, a high school may have a swim team, but doesn’t have its own swimming pool at the school’s site.  In such a case, assigners should not create a fictional sub-site at the school to act as the team’s default site, but should use the actual site (such as the local aquatic center) as the team’s default site.

 

Subscribing to Sites

Creating a New Site

Editing Site Information

Removing a Site

 

Subscribing to Sites

  1. Click on the Assigning tab, and then click on the Sites sub-tab.
  2. Click on the  icon in the upper-left corner of the list of Sites.
  3. Use the filters on the Subscribe to Sites page to search for sites that are already in the ArbiterSports database. Once you enter a postal code, press the Tab key on your keyboard to start loading nearby sites.
  4. Check the box to the left of any sites that you wish to add. A green banner will cover the site name, and verify that the site has been added to your account.
  5. To remove a site from your account, un-check the box to the left of the site, and the site will be removed.
  6. When you’re finished, click the Done button, located at the top and bottom of the Subscribe to Sites page.

 

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Creating a New Site

If you are unable to find a site based off of the filters that you have entered, you can create a site and add it to the ArbiterSports database.  Note:  If you  need to create a site for a school, it must be added by an ArbiterSports representative.  You can Submit a Request to our Customer Support staff, and we will add the information for you. To add any site other than a school, follow the instructions below:

 

Entering Site Information

  1. Click on the  icon to navigate to the Subscribe to Sites
  2. Click on the Create

  3. A dialog box will pop up, asking if you are sure that you want to create a unique site, which will be available to all other Arbiter users. If so, click Yes, Create Site.
  4. Enter in the basic information for the site, including site name, type, and address. Note:  You should only use the legal business name of the site.  Do not use nicknames, or create separate sites for individual competition areas within the site.  If you would like to verify that the address is accurate, click on the Locate tool in the upper-left corner of the page.  When ready to proceed, click Save.
  5. The system will then re-format the address to conform with Google Maps, which will be listed in blue. Click on this suggestion to continue.

 

Next, the system will compare the address with possible site entries that already exist in the ArbiterSports database.  If your site is listed in blue as a possible option – even if it isn’t named correctly –select it from the list anyways (You should notify an ArbiterSports representative with a support ticket to correct the name.  If you are sure that your site is not listed in the suggestions, click the red Skip button at the bottom of the list.  Your site will now be included in the Master Database, and it will automatically be listed on your group’s list of sites. 

 

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Editing Site Information

School Sites should only be altered by ArbiterSports Support Staff.  To notify us of any necessary changes, Submit a Request to us via a support ticket, and we will process the changes, as appropriate.  If you need to change any information about a satellite site, however, you can click on the  icon to the left of the site name.  From here, you can edit any information about the site, including the name, type, address, and more.  Be careful, though – if you change the site in your group, you will also change it for every other assigner in the system.  You should never change the name of a site to anything other than the legal business name of the site, school or park.  If you wish to add additional information about the address, use the Directions field to add special instructions.

 

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Removing a Site

School Sites should only be altered by ArbiterSports Support Staff.  To notify us of any necessary changes, Submit a Request to us via a support ticket, and we will process the changes, as appropriate.  If you need to change any information about a satellite site, however, you can click on the  icon to the left of the site name.  From here, you can edit any information about the site, including the name, type, address, and more.  Be careful, though – if you change the site in your group, you will also change it for every other assigner in the system.  You should never change the name of a site to anything other than the legal business name of the site, school or park.  If you wish to add additional information about the address, use the Directions field to add special instructions.

 

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