ArbiterSports experienced a service interruption on Monday March 31st, 2014. The period of disruption started at 12:59 am ET (9:59 pm PT) and lasted until 2:21 am ET (11:21 pm PT).
We experienced a hardware failure on one of our database servers. The error was related to our scheduled redundant backup routine (not our primary backup). We temporarily disabled this service and are working on a fix to avoid this going forward. After disabling the service, we validated the system was online for all clients and that no data was lost.
We are researching our backup service and putting a patch in place to account for possible errors.