Why can't my Officials or Contacts sign in?


1.  Make sure you have the official's email entered in correctly. Have them spell the entire email to verify that everything matches.

2.  Make sure the official has permission. To do this:

  • Click the SETTINGS tab.
  • Make sure that the "Set Permissions For:" is set to officials (or contacts if the issue is with contacts).
  • Move every one to the right by highlighting their names and clicking the right arrow.
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    Lois Butler

    Two of officials suddenly cannot get into Arbiter, but they have not had a change in permissions or email. Names: Raul Elizondo and Brad Von Lehe

    Lois Butler

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    Elmer Moody

    I cannot log-in to at all. Please contact me at my new e-mail address:   (my original e-mail address was: You can also call me @ home (661) 833-0142 or my mobile (661) 333-8755. Thank you & I await your quick response to this urgent matter. Elmer Moody Kern County Officials Association in Bakersfield, CA.

    Edited by Elmer Moody