ArbiterPay FAQs (Assigners)

How much does ArbiterPay cost?

ArbiterPay Transaction Costs are based upon the dollar amount being paid to Officials. In most cases, transaction costs are lower than the actual cost of issuing a physical check.

Which Payor account is right for my group?

Accounts are designed to give higher volume users a discount for network utilization. Large groups will find paying a monthly fee means significant savings because of lower per item Transaction Costs. Small groups will find value in accounts that have little or no monthly fee.

Are there hidden charges? 

We don't believe in hidden fees. Our pricing is fair, open and set in such a way that a long term mutually beneficial relationship can be created for all who opt to use our service.

Does my Association have a lengthy contract?

ArbiterPay does NOT require a time specific contractual agreement to use the payment network. Requirements to use the system are found in the User Agreement. You can stop processing payments through the network at anytime without cost or obligation. We're very confident you'll find substantial value in our offerings that we don't feel any need to “lock you in.”

How are my Officials and Association protected?

ArbiterPay takes privacy and security very seriously. ArbiterPay is designed to protect all parties. We use GeoTrust. All ArbiterPay funds are held in escrow and managed by a Trust Bank and are never in the possession of ArbiterPay management or employees. Best of all, ArbiterPay is majority owned by the NCAA, a company you can rely on.

Are my Associations/Leagues funds FDIC insured?

Yes - protecting client's funds is of vital importance to ArbiterPay. As your agent, we place your funds in a pooled escrow account at an unaffiliated FDIC-insured trust bank(s) or savings institution(s), which are eligible for pass-through FDIC insurance coverage. Your balance placed at the bank is subject to FDIC pass-through deposit insurance coverage, along with any other deposits you hold at that bank, up to a total of $250,000.

Can I have an account for each sport I pay Officials for?

Yes. You can have multiple ArbiterPay accounts all under the same username. This allows you to keep money used to pay Basketball Officials separate from money used to pay Soccer Officials, etc. Paying different Sport Officials all from the same account works great as well. You can structure the system however it works for you.

Who sends 1099's are year's end?

ArbiterPay provides a tax reporting tool that schools, leagues and associations may utilize if they choose. At year's end, Groups who use the tax module create a report that calculates all payments made to individual Officials. A 1099 is then generated and placed inside each Officials personal tax folder inside ArbiterPay. Groups who choose not to utilize the ArbiterPay tax module will continue to send 1099's as they always have.

Does ArbiterPay integrate with other software?

ArbiterPay is currently integrated with the ArbiterSports assigning tool and actively working to integrate with 3 other assigning solutions. We welcome any potential integration that will be beneficial to our users. If you have specific software you'd like to see integrated with ArbiterPay, please send us an e-mail, as we value your opinion. Additionally, if you have a suggestion on how we can improve our product to better meet your needs, please share it with us and we'll do our best to make it happen.

Do I have to use specific assigning software with ArbiterPay? 

No, we believe there is great value in using an assigning solution that is fully integrated with ArbiterPay, but ArbiterPay can be used as a standalone solution to make payments.


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